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Terms of Service

Effective Date: 01/07/2025

1. Overview

Welcome to Metaflow (https://metaflow.live), operated by Beyond Casual Inc., a South African company. These Terms of Service (“Terms”) govern your use of our platform and services, including the digital product store, affiliate listings, video upload and reward system, USD/CMTE exchange, wallets, referral program, and WordPress hosting services.

2. Eligibility

You must be at least 18 years old or the legal age in your jurisdiction to use our services. By using Metaflow, you confirm that you meet this requirement and agree to comply with all applicable laws.

3. Account Registration

Creating an account is required to access key features. You agree to provide accurate information and to maintain the security of your login credentials. You are responsible for all activity under your account.

4. Digital Product Sales
  • Only digital products are allowed (e.g., software, e-books, music, courses, gift cards).
  • No physical goods permitted.
  • Users retain 99% of each sale; Metaflow takes a 1% commission.
  • Payouts may be delayed up to 12 hours for new/unverified sellers.
  • No charge for listing products. Duplicate listings are prohibited.
  • Listings are subject to approval.
5. Affiliate Listings
  • You may promote affiliate links for a fee of 50 CMTE per listing.
  • Duplicate or spammy listings are not allowed.
  • All affiliate content must be clearly described and truthful.
6. Video Uploads & Rewards
  • Uploaders buy view credits to promote videos.
  • Viewers earn CMTE rewards for watching.
  • Content must comply with legal and community standards.
  • Manipulating the reward system is strictly prohibited.
7. Exchange & Wallet
Exchange
  • We provide a USD/CMTE spot pair orderbook exchange.
  • Trades incur a 0.1% fee on successful matches.
  • We are not liable for market volatility or user losses.
Wallet
  • Minimum Deposit: 1000 CMTE or $1 USD via PayPal.
  • Minimum Withdrawal: 1000 CMTE or $5 USD.
  • Withdrawals processed with email-based 2FA.
  • Deposits are manual but usually quick. USD deposits via PayPal are instant.
  • No deposit fees.
  • Suspicious activity results in permanent ban.
8. Refund Policy

Refund requests must be made within 24 hours of purchase via a support ticket. Valid reasons include:

  • No access or download received.
  • Product not functioning or differs significantly from the listing.

We aim to resolve disputes within a few hours.

9. WordPress Hosting
  • Hosting is provided by Hostinger with full WordPress support.
  • Includes 1GB storage, unlimited bandwidth, free subdomain or use your own.
  • Illegal use will result in immediate termination without refund.
  • 12-month contracts are sold through the store, payable in CMTE.
10. Prohibited Activities
  • Illegal activity, scams, or fraud.
  • Copyright infringement or sale of unauthorized software.
  • Manipulating systems or rewards.
  • Security violations or unauthorized access attempts.
11. Limitation of Liability

Metaflow is provided “as-is”. We do not guarantee uptime, earnings, or platform performance. Use is at your own risk. Beyond Casual Inc. is not liable for any indirect, incidental, or consequential damages.

12. Modifications

We reserve the right to change these Terms at any time. Updates will be posted on this page. Continued use of the platform implies agreement with the revised Terms.

13. Governing Law

These Terms are governed by the laws of South Africa. Disputes will be resolved in South African courts or via binding arbitration, as applicable.

14. Contact

For support or legal inquiries, contact us via our support portal or at: support@metaflow.live

Privacy Policy

Effective Date: 01/07/2025

This Privacy Policy describes how Metaflow (https://metaflow.live), operated by Beyond Casual Inc., collects, uses, and protects your personal information when you use our services. By accessing or using our platform, you agree to the terms outlined below.

1. Information We Collect
  • Account Data: Name, email address, username, and password.
  • Transaction Data: Wallet addresses, USD/CMTE deposits, withdrawals, and trading activity.
  • Content Data: Products listed, videos uploaded, affiliate links submitted.
  • Device & Usage Info: IP address, browser type, access times, and pages viewed.
2. How We Use Your Information
  • To create and manage your account.
  • To provide services such as product listing, video rewards, trading, and hosting.
  • To process deposits, withdrawals, and purchases.
  • To enforce security and detect fraudulent or suspicious activity.
  • To communicate with you regarding support requests, platform updates, and policy changes.
3. Sharing of Information
  • We do not sell or rent your data to third parties.
  • We may share information with service providers (e.g., payment processors, hosting partners) strictly to deliver services.
  • We may disclose information if required by law or to protect our rights, users, or system integrity.
4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, store preferences, and collect analytical data. You may disable cookies via your browser settings, but some features may not function correctly.

5. Data Security

We implement strong security measures including encryption, two-factor authentication, and firewalls to protect your data. However, no system is completely immune to breaches. Use the platform responsibly.

6. User Rights
  • You have the right to access, update, or delete your personal data.
  • You may request a copy of your data or revoke consent for processing at any time by contacting support.
7. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes. Account data may be retained longer to prevent fraud or comply with financial regulations.

8. International Users

Metaflow is accessible globally. By using the platform, you consent to the transfer and storage of your data in South Africa or other jurisdictions where our servers are located.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover such data has been collected, it will be deleted immediately.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the platform indicates your acceptance of the changes.

11. Contact

If you have questions or requests regarding your data or this policy, please contact us at support@metaflow.live.