Privacy Policy

Effective Date: 01/07/2025

This Privacy Policy describes how Metaflow (https://metaflow.live), operated by Beyond Casual Inc., collects, uses, and protects your personal information when you use our services. By accessing or using our platform, you agree to the terms outlined below.

1. Information We Collect

Account Data: Name, email address, username, and password.
Transaction Data: Wallet addresses, USD/CMTE deposits, withdrawals, and trading activity.
Content Data: Products listed, videos uploaded, affiliate links submitted.
Device & Usage Info: IP address, browser type, access times, and pages viewed.

2. How We Use Your Information

To create and manage your account.
To provide services such as product listing, rewards, trading, and gaming.
To process deposits, withdrawals, and purchases.
To enforce security and detect fraudulent or suspicious activity.
To communicate with you regarding support requests, platform updates, and policy changes.

3. Sharing of Information

We do not sell or rent your data to third parties.
We may share information with service providers (e.g., payment processors, hosting partners) strictly to deliver services.
We may disclose information if required by law or to protect our rights, users, or system integrity.

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, store preferences, and collect analytical data. You may disable cookies via your browser settings, but some features may not function correctly.

5. Data Security

We implement strong security measures including encryption, two-factor authentication, and firewalls to protect your data. However, no system is completely immune to breaches. Use the platform responsibly.

6. User Rights

You have the right to access, update, or delete your personal data.
You may request a copy of your data or revoke consent for processing at any time by contacting support.

7. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes. Account data may be retained longer to prevent fraud or comply with financial regulations.

8. International Users

Metaflow is accessible globally. By using the platform, you consent to the transfer and storage of your data in South Africa or other jurisdictions where our servers are located.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover such data has been collected, it will be deleted immediately.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the platform indicates your acceptance of the changes.

11. Contact

If you have questions or requests regarding your data or this policy, please contact us at support@metaflow.live.